Shipping policy

Shipping Policy — Guzhen LED Flood Light Factory
Operated by Zhongshan Guangtouqiang Lighting Technology Co., Ltd.

This policy provides general information about our B2B fulfillment process. The Proforma Invoice (PI) or written contract confirmed between both parties takes precedence over this general website policy in all cases.

1. B2B Order Confirmation

All orders are processed on a B2B inquiry basis. We do not accept payment before both parties have confirmed the following in writing:

• Product specifications, model, wattage, color temperature, IP rating, voltage, and quantity
• Unit price and total order value
• Freight cost and shipping method
• Trade terms (Incoterms)
• Payment schedule and bank transfer details

Orders are confirmed only upon issuance of a Proforma Invoice (PI) or written order confirmation acknowledged by both parties. Please do not arrange payment based solely on website product prices or preliminary quotations.

2. Ship-From Location

All goods are shipped from our production facility:

Zhongshan Guangtouqiang Lighting Technology Co., Ltd.
Brand: Guzhen LED Flood Light Factory
No. 504, 216 East Coast Road
Haizhou, Guzhen Town
Zhongshan, Guangdong 528422
China

We do not operate warehouses outside China. All shipments originate from our Zhongshan factory.

3. Production and Handling Time

Production lead time varies depending on product model, order quantity, customization requirements, and the current production schedule.

An estimated production and handling timeline will be provided in the Proforma Invoice or written order confirmation. The timeline stated in the PI or contract is the binding reference. No production or delivery timeline displayed generally on this website constitutes a commitment for a specific order.

4. Freight Quotation

International freight is not included in the product prices displayed on this website. Freight costs are calculated individually for each order based on:

• Product dimensions, weight, and quantity
• Destination country, port, or delivery address
• Shipping method selected and confirmed by both parties
• Trade terms agreed in the PI or contract
• Special packaging or handling requirements

A freight quotation will be provided before payment is requested, either as part of the Proforma Invoice or as a separate written confirmation. We do not offer free international shipping.

5. Shipping Methods

The shipping method applicable to each order, including carrier selection, routing, and service type, is determined according to order volume, packaging dimensions, destination requirements, and freight-forwarder availability.

All shipping arrangements must be confirmed in writing by both parties and stated in the final Proforma Invoice or contract. No specific shipping method or carrier is guaranteed before written confirmation.

6. Incoterms

The Incoterm applicable to each order must be agreed upon and confirmed in writing by both parties.

The Incoterm stated in the final Proforma Invoice or contract is the binding reference for risk transfer, freight responsibility, and applicable insurance obligations. No trade term is assumed as the default for orders submitted through this website.

7. Customs Duties and Import Taxes

The allocation of customs duties, import taxes, VAT, customs-clearance fees, and related import costs is governed by the Incoterm and other terms confirmed in the final Proforma Invoice or contract.

Buyers should confirm applicable import requirements with their local freight forwarder or customs broker before confirming an order.

8. Shipping Documents

The commercial, transport, customs, and compliance documents required for each shipment must be confirmed in writing by both parties before production begins or payment is made and should be listed in the Proforma Invoice or contract.

Document availability depends on the product model, destination country, and applicable requirements. No specific document or certificate is guaranteed for every order without prior written confirmation.

9. Delivery Estimates

Estimated transit times depend on the shipping method, destination, carrier schedules, and customs clearance.

A delivery estimate will be provided in the Proforma Invoice or freight confirmation. Delivery estimates are indicative only and do not constitute a guaranteed delivery date. General transit-time descriptions on the website do not apply to a specific order unless confirmed in writing.

10. Delays Outside Seller Control

Delays may occur because of circumstances outside our reasonable control, including port congestion, schedule changes, customs inspections, government restrictions, force majeure events, or carrier disruptions.

If we become aware of a foreseeable delay affecting production or shipment, we will notify the buyer in writing as promptly as practicable. The effect of any delay on the order will be handled according to the PI, written contract, documented stage of performance, and written agreement between both parties.

11. Address and Order Detail Confirmation

The buyer is responsible for confirming the accuracy of:

• Consignee name and company
• Delivery address and destination port
• Contact name and telephone number
• Product specifications and quantity
• Any special order or documentation requirements

Responsibility for errors, delays, or additional costs resulting from inaccurate buyer-provided information will be assessed according to the PI, contract, and documented circumstances.

12. Damage, Shortage, and Receiving Inspection

Upon receiving the goods, the buyer or appointed agent should inspect the shipment and report visible damage, shortage, or discrepancies in writing with supporting photographic evidence.

The inspection period, claim procedure, required evidence, and available remedies are governed by the Proforma Invoice or written contract for each order. Claims without adequate documentation or submitted outside the agreed inspection terms may not be accepted.

13. Contact

For freight quotations, shipping enquiries, or document requests, contact us:

Email: 591807897@qq.com
WhatsApp: +86 133 2698 8858
Inquiry Form: https://guzhenledfloodlightfactory.com/pages/contact

14. Proforma Invoice and Contract Take Precedence

This Shipping Policy provides general information only.

All terms applicable to an individual order, including production timeline, freight cost, shipping method, Incoterm, payment schedule, document requirements, inspection period, and claim procedures, are governed by the Proforma Invoice or written contract confirmed between Zhongshan Guangtouqiang Lighting Technology Co., Ltd. and the buyer.

If this website policy conflicts with a confirmed PI or contract, the PI or contract takes precedence for that specific order.

Last updated: August 28, 2026